✦ Questions answered ✦
Frequently Asked
How is PROTOTOKOS pronounced?+
proh-TOH-toh-kos. Four syllables, accent on the second. It's the Greek word in Colossians 1:15 — Πρωτότοκος — meaning 'firstborn' in rank, not in time.
Where do you ship from?+
Orders ship from our US fulfillment partner. Domestic delivery typically takes 5–9 business days.
Is shipping really free?+
Yes. Free US shipping on every order — no minimum, no catch. International shipping is not yet available.
What's your return policy?+
30 days on unworn pieces with original tags. Email hello@prototokos.com with your order number and we'll send a prepaid label.
Are these pieces sized true to standard US?+
Our heavyweight tees run oversized for the cathedral cut. If you prefer a fitted look, size down once. A full size guide is on each product page.
What weight is the cotton?+
230g (7oz) heavyweight pre-shrunk cotton. The fabric softens with each wash without losing structure.
Are these original designs?+
Every graphic is designed in-house, drawing on Reformed iconography, Greek and Hebrew typography, and the Latin of the early church.
Do you do wholesale or church partnerships?+
Yes — for churches, conferences, and bookstores. Email hello@prototokos.com with your context and we'll send a wholesale sheet.
When will my order ship?+
Most orders ship within 1–3 business days. You'll receive an email with tracking once your order is on its way.
Is checkout secure?+
Yes. All payments are processed through Stripe with 256-bit SSL encryption. We never see or store your card details.